What information do we collect?
We collect information from you when you register on our
site, place an order, subscribe to our newsletter, respond to a survey, fill
out a form or request a quote.
When ordering or registering on our site, as appropriate,
you may be asked to enter your: name, e-mail address, mailing address, phone
number or credit card information. You may, however, visit our site
anonymously.
What do we use your information for?
Any of the information we collect from you may be used in
one of the following ways:
- To personalize
your experience
(your information helps us to better respond to your individual needs) - To improve our
website
(we continually strive to improve our website offerings based on the information and feedback we receive from you) - To improve
customer service
(your information helps us to more effectively respond to your customer service requests and support needs) - To process
transactions
Your information, whether public or
private, will not be sold, exchanged, transferred, or given to any other
company for any reason whatsoever, without your consent, other than for the
express purpose of delivering the purchased product or service requested.
- To send
periodic emails
The email address you provide for
order processing may be used to send you information and updates pertaining to
your order, in addition to receiving occasional company news, updates, related
product or service information, etc.
Note: If at any time you would like to
unsubscribe from receiving future emails, we include detailed unsubscribe
instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the
safety of your personal information when you place an order or enter, submit,
or access your personal information.
We offer the use of a secure server. All supplied
sensitive/credit information is transmitted via Secure Socket Layer (SSL)
technology and then encrypted into our Payment gateway providers database only
to be accessible by those authorized with special access rights to such
systems, and are required to keep the information confidential.
After a transaction, your private information (credit
cards, social security numbers, financials, etc.) may be kept on file for more
than 60 days in order to make subsequent ordering easier. You may request that
we do not store your information longer than 60 days by contacting customer
support.
Do we use cookies?
Yes (Cookies are small files that a site or its service
provider transfers to your computer's hard drive through your Web browser (if
you allow) that enables the sites or service provider systems to recognize your
browser and capture and remember certain information).
We use cookies to help us remember and process the items in
your shopping cart, understand and save your preferences for future visits, and
compile aggregate data about site traffic and site interaction so that we can
offer better site experiences and tools in the future. We may contract with
third-party service providers to assist us in better understanding our site
visitors. These service providers are not permitted to use the information
collected on our behalf except to help us conduct and improve our business.
If you prefer, you can choose to have your computer warn
you each time a cookie is being sent, or you can choose to turn off all cookies
via your browser settings. Like most websites, if you turn your cookies off,
some of our services may not function properly. However, you can still place
orders over the telephone or by contacting customer service.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside
parties your personally identifiable information. This does not include trusted
third parties who assist us in operating our website, conducting our business,
or servicing you, so long as those parties agree to keep this information
confidential. We may also release your information when we believe release is
appropriate to comply with the law, enforce our site policies, or protect ours
or others' rights, property, or safety. However, non-personally identifiable
visitor information may be provided to other parties for marketing,
advertising, or other uses.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary
precautions to be in compliance with the California Online Privacy Protection
Act. We therefore will not distribute your personal information to outside
parties without your consent.
As part of the California Online Privacy Protection Act,
all users of our site may make any changes to their information at anytime by
logging into their account and clicking 'Update Address'.
Children Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA
(Children's Online Privacy Protection Act), and we do not collect any
information from anyone under 13 years of age. Our website, products, and
services are all directed to people who are at least 13 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information
collected through our website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section
establishing the use, disclaimers, and limitations of liability governing the
use of our website at www.tclifesafety.com/terms-and-conditions.html
Your Consent
By using our site, you consent to our website's privacy
policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post
those changes on this page, and/or update the Privacy Policy modification date
below.
This policy was last modified on 10/31/2023
Contacting Us
If there are any questions regarding this privacy policy
you may contact us using the information below.
Web Site:
http://www.tclifesafety.com
Mailing Address:
TC Life Safety
283 Park Ave
Worcester, MA 01609
Online Request:
Contact Form
Phone or Fax:
800-837-8175